ChopHouse Thirteen

Service Manager / Front of House Manager

At Chophouse Thirteen, we are dedicated to crafting memorable experiences for our guests through impeccable service and refined hospitality. We invite applicants with a passion for luxury dining and exemplary leadership to apply for the role of Service Manager / Front of House Manager.

Position Overview:
In this pivotal position, you will lead our front-of-house team, ensuring seamless operations and genuine guest satisfaction. You will play an integral role in upholding our restaurant’s elevated standards, while fostering a supportive and engaging environment for staff and guests alike.

Key Responsibilities:

• Oversee all front-of-house activities to guarantee attentive, refined service at every interaction .

• Inspire, train, and guide service staff to consistently deliver excellence and professionalism .

• Orchestrate guest relations, reservations, and table assignments to optimize flow and experience .

• Work collaboratively with culinary and beverage teams to ensure impeccable timing and presentation .

• Enforce strict compliance with health regulations and uphold our internal service standards .

• Respond to guest inquiries and feedback promptly, demonstrating discretion and grace .

Qualifications:

• Minimum 3 years of management experience in a luxury or fine dining setting .

• Exceptional communication, team leadership, and organizational skills .

• Detailed knowledge of wine, spirits, and luxury hospitality etiquette .

• Ability to cultivate a culture of warmth, professionalism, and genuine care .

• Flexible schedule, including availability on evenings, weekends, and holidays .

What We Offer:

• Competitive, experience-based compensation and performance incentives .

• Paid Vacation, Sick Days, Bereavement

• Advancement opportunities within an esteemed hospitality group .

• A welcoming and collaborative workplace committed to the pursuit of culinary and service excellence .

If you are a hospitality professional committed to elevating every guest experience, we encourage you to apply. Join Chophouse Thirteen and help us shape moments marked by sophistication, attentiveness, and lasting impressions .